| WARRANTY:
Snapz
Wraps, Grill Cloth & Scrims are guaranteed for 90 days from date of
manufacture against manufacturing defects. Please contact us ASAP
if there is a problem with your Cazdude Designs product. Our warranty/returns
policy covers manufacturing issues only, not whimsy, so please be
sure about your design choice, size and measurements.
RETURNS: The following Cazdude Designs items are
custom made to your specifications and fall under our ‘exchange only’
policy as it pertains to manufacturing defects - Snapz Wraps, Custom
Drum Heads, Grill Cloth, Banners, Scrims & Spyder Head covers or any
other custom made product. Holex products, can be exchanged for visible
defects or shipping damage, however because this is a adhesive backed
product, once product has been applied it can not be reused and may
not be returned.
Every item we produce is inspected before we box it for shipment.
If there are any issues with your merchandise when you receive it,
you must contact us immediately after your package arrives. All claims
must be made within 3 days of receipt of your order and we will work
with you on a mutual resolution. Any returned items must be in their
new and unused condition for refund or exchange. If your item is approved
for a full return a minimum charge equivalent to that of any credit
card processing fees, eBay listing fees, Paypal fees and shipping
charges will be deducted from your refund, as well as a 10% restocking
fee.
PRODUCTS DAMAGED IN SHIPMENT: We will send a replacement
part ASAP and handle all damage claims with shipping company. |